FAQ’s

  • DO I HAVE TO BE A MEMBER TO CLIMB AT SC&F? No. Day users are welcome!

  • HOW DO I CANCEL OR FREEZE MY MEMBERSHIP? Please visit the Membership Info page on our website and scroll down to our RockGymPro powered change forms.

    ALL changes must be made by the member through this form!! no exceptions!!

  • WHAT IS THE MINIMUM AGE TO CLIMB AT SC&F?

    7 years old is the minimum for age for entry.

    • Climbers 16 and older are welcome at all times.

    • Climbers 12 to 15 are welcome during all open hours with the appropriate chaperones. We require 1 adult per 2 climbers ages 12-15.

    • Kids ages 7-11 are welcome to participate during our designated youth hours, Tuesday-Friday 12:00-6:00 and Saturday & Sunday 12:00-4:00. We require 1 participating adult to 1 climber ages 7-11

  • WHAT IS THE MINIMUM AGE TO CLIMB WITHOUT A PARENT OR GUARDIANS DIRECT SUPERVISION? 16 years old.

  • DO YOU OFFER BIRTHDAY PARTIES? SC&F does not have birthday party facilities and cannot accommodate groups of 5 or more without a reservation booked through our front desk.

  • WHAT KIND OF CLIMBING DO YOU OFFER? Bouldering and roped climbing.

  • IS THERE A WEIGHT LIMIT FOR CLIMBERS? No. If you can climb a ladder, you can climb.

  • DO I NEED A PARTNER? No! That’s the beauty of bouldering! We also have TRUBLUE auto-belay devices for roped in climbing!

  • WHAT GEAR DO I NEED? Comfortable clothing and climbing shoes are all you need to get started. We rent shoes, harnesses and belay hardware. We also provide free liquid chalk throughout the facility.

  • WHAT IS NOT ALLOWED AT SC&F? For the health of everyone and the cleanliness of the gym, powdered chalk is a no-no at SC&F. Please leave chalk bags at home. We also recommend leaving rings and jewelry at home.

  • HOW TALL ARE THE WALLS? 16'-18'

  • HOW BIG IS THE GYM? We have over 6000 square feet of Entres Prises MozaiK climbing walls surrounded by Flashed Flooring.

  • WHAT ELSE CAN I DO BESIDES CLIMB AT SC&F? In addition to climbing, Sanctuary currently offers Tai Chi, Aerial Arts classes, Yoga and Pilates classes and a brand-new weight and cardio studio.

  • ARE THERE LOCKER ROOMS OR LOCKERS? No. We have cubbies for your belongings. We encourage everyone to only bring what they need to climb and leave all valuables at home.

  • HOW CAN I BECOME BELAY CERTIFIED AT SC&F? Call ahead and book a take-it-one-time-belay class! Skills do not transfer to outdoors or other gyms.

  • DO YOU PROVIDE BELAYERS? Yes. We can provide belayers. Please call the front desk to make a reservation.

  • IS SPOTTING ALLOWED? No! There is no need to spot at Sanctuary due to our state-of-the-art Flashed Flooring.

  • WHAT ARE THE BENEFITS OF BECOMING A MEMBER? There are many mind and body benefits as well as value saving reasons to become a member. Please see our membership page for all details.

  • HOW MANY ROUTES ARE THERE? There are always well over 200 routes on any given day in addition to our TreadWall, Clift Wall and Moonboard.

  • HOW OFTEN DO THE ROUTES CHANGE? The routes change on an 8–12-week cycle with new routes every week.

  • WHAT IS THE DIFFICULTY RANGE OF THE ROUTES? The routes range in difficulty from V0 to V10

  • CAN I TAKE FITNESS CLASSES WITHOUR PARTICIPATING IN CLIMBING? Yes. All fitness classes are offered on a drop-in basis.

  • HOW DO I BOOK A CLASS? Most classes are able to be booked online and all classes can be booked through our front desk. 831.899.2595

  • I’M HAVING TROUBLE USING THE ON-LINE BOOKING SYSTEM. CAN I STILL ATTEND CLASS? Yes. Please call the front desk directly at 831.899.2595 and we will be happy to assist you.

  • WHAT IF I AM UNABLE TO ATTEND A CLASS I AM PREPAID and REGISTERED FOR? We appreciate you understanding that unfortunately, if cancellations are received less than 48 hours before the event you or your child are registered for, we will not be able to accommodate make ups. Missed days will not be pro-rated for a refund or credit.

  • IF I’M LATE TO CLASS, MAY I STILL ATTEND? Classes are choreographed to keep participants’ safe. Tardiness may lead to improper warm up which may lead to injury. It also unfair to disrupt the teacher and students who were on time, and therefor is discouraged. No refunds will be given, and attendance is at the instructors’ discretion.

  • WHAT IS THE MINIMUM AGE TO ATTEND FITNESS CLASSES? 16 is the minimum age to attend studio classes and use the weight room. 13 and up may meet and consult with individual instructors for special consideration based on experience and ability.

  • CAN I PURCHASE A MEMBERSHIP OF GIFT CARD ONLINE? No. But all memberships and gift cards are sold through our front desk or over the phone. 831.899.2595

  • ARE ANIMALS ALLOWED IN THE GYM? No.

  • DO I NEED A RESERVATION TO USE THE GYM? Certain classes and events do require reservations and will be posted as such. Climbing is always available on a walk-in basis.

  • CAN I COME JUST TO LOOK AROUND? Everyone who visits the gym must have a signed waiver before they can tour the gym. As time and staff allows, we are happy to give you a tour of our facility. Visit our “Tour the Gym” page to get a glimpse right now!

  • WHAT MERCHANDISE OR GEAR DO YOU SELL? We offer an array of gear from shoes, harnesses and training gear to handmade artisan items, T-shirts, beverages, and snacks.

  • WHAT PRECAUTIONS ARE YOU TAKING WITH COVID? While the emergency has passed, everyone continues to navigate the world at their own comfort levels. Masks are now optional, and we continue to maintain best hygiene and disinfecting practices to ensure a safe and healthy climbing and fitness environment for everyone. We regularly clean and sanitize our equipment our we wash our handholds in an electric Klean Holds washer with hot water and acidic acid. We spray the entire gym several times a week with BioEsque Disinfecting Spray.

  • ARE THERE MEMBER-ONLY HOURS FOR CLIMBING? Yes, Tuesdays & Thursdays we open at 8:00am and Saturdays at 10:00am.

  • DO YOU OFFER GROUP OR PRIVATE CLIMBING CLASSES? We currently offer private instruction by appointment only.